One thing to note concerning ticket prices on VIPTicketsCanada.ca is that they aren't always predictable. Our screened third-party vendors set the prices on the tickets they list on our site, and these prices vary depending on several factors, including ticket demand, competition between vendors, time remaining before the event, and of course the event itself! This means that tickets on our site could be listed for prices that are below or above the face value of the ticket (what it sells for on the primary marketplace). If you don't like the price you see, check back again later and the price might fluctuate (but know you might risk losing the tickets altogether, especially if the event is popular!).

Our Customer Service and Sales Department operates 7 days a week, from 6 am-1 am EST. You can give us a call between these hours at 1-800-688-9009, or email us at any time at [email protected]. Our website is live 24/7!

Every ticket bought on VIPTicketsCanada.ca comes with an additional service fee. This fee is what we charge as a company for the service we provide of offering loyal customers access to such a large ticket inventory from reliable, secure ticket vendors from across Canada and the United States. Although we understand that service fees can be frustrating, they are what allow us to keep our marketplace running smoothly, guarantee every ticket on our site, provide great customer service, and continue to hire fantastic and reliable employees.

A ticket exchange (like VIP Tickets Canada) is a registered, licensed company that compares all available tickets on the secondary market for a given event. A ticket broker is a licensed company that purchases select tickets for an event for the purpose of resale. In short, ticket exchanges act as marketplaces to connect customers searching for great deals with a large selection of vendors (ticket brokers) that hold significant ticket inventories. Customers can use ticket exchanges to compare ticket prices and find the best tickets for their budget! The third-party ticket broker will then fulfill the order (send the tickets to the customer), and the ticket exchange will charge an additional fee for their services.

Note: A ticket scalper is not a ticket broker. A ticket broker will have a valid business license and any other regional or national licenses required to operate as a registered company. None of the tickets listed on VIPTicketsCanada.ca are held by ticket scalpers.

A primary ticket marketplace is one where tickets are being sold for the first time. The tickets are sold at a price referred to as “face value”, meaning the price was set by the event provider. There is also often an additional fee that is charged on top of the face value price by the ticket marketplace. Ticketmaster is the best known example of a primary ticket marketplace. A secondary ticket marketplace is one where tickets are being resold. The tickets could have previously been bought from a primary marketplace, or they could be tickets that are available for sale only to ticket brokers (examples of this include pre-sale tickets or tickets from contracts with venues). VIP Tickets Canada is a secondary ticket marketplace.

VIP Tickets Canada accepts VISA, MasterCard, American Express, Discover, and any Debit/Bank card bearing one of these logos.

All prices shown on our ticket pages are per ticket.

We guarantee that your seats will be together as long as they are bought together, unless it is otherwise stated on the checkout page.

All sales made from VIP Tickets Canada online or by phone are final. If the concert or event is postponed, the purchased tickets will be honoured for the new event date. If the concert or event is cancelled, we recommend that customers contact the third-party ticket broker listed on their invoice if they are not automatically refunded in 5-10 business days. Service fees are also refunded in the case of an event cancellation only. Any shipping charges are not refundable.

Please Note: Since VIP Tickets Canada is not the ticket vendor (and hence does not hold ticket inventory), we will not be able to issue you a refund in the event of a cancellation; this must be done by the ticket broker, which is listed on your invoice.

You can read more about our policies here.

Ticketfast Tickets and E-Tickets can often be purchased and delivered to you via email mere hours before an event. However, if you are buying hard tickets (a.k.a. paper tickets), you need to leave a little more time for delivery. We offer overnight delivery ($20) and Express Saver delivery ($15) for most of the tickets sold on our site. Be sure you review any additional notes or exceptions that pertain to your tickets and their delivery before purchasing.

It is not always possible, but we will combine shipping on multiple orders if it is available.

Your tickets will ship on or before the listed Estimated Ship Date. Make a note to review this before your purchase so you know when to expect them. As part of our 100% money-back guarantee, we guarantee that your tickets will arrive in time for the event, or your money back!

Yes! We have a 100% guarantee on every ticket sold from VIP Tickets Canada, online or by phone. We guarantee that your tickets will be authentic, will arrive on time, and that your seats will be together - or your money back!

Yes! We have a 100% guarantee on every ticket sold from VIP Tickets Canada, online or by phone. We guarantee that your tickets will be authentic, will arrive on time, and that your seats will be together - or your money back!

You can read more about our policies here

All sales made from VIP Tickets Canada online or by phone are final. If an event is postponed, the purchased tickets will be honoured for the new event date.

All sales made from VIP Tickets Canada online or by phone are final. If an event is cancelled, you are entitled to a full refund (excluding any shipping costs). We recommend that customers contact the third-party ticket broker listed on their invoice if they are not automatically refunded in 5-10 business days. Service fees are also refunded in the case of an event cancellation only.

Please Note: Since VIP Tickets Canada is not the ticket vendor (and hence does not hold ticket inventory), we will not be able to issue you a refund in the event of a cancellation; this must be done by the ticket broker, which is listed on your invoice.

You can read more about our policies here

We at VIP Tickets Canada pride ourselves in being a Canadian company, striving to bring the best ticket inventory to Canadian customers. However, we rely on a third party for some of our software needs. Prices will usually be in USD on your invoice. This is because several of our third-party ticket vendors only sell and list tickets in USD. We apologize for any inconvenience this may cause!

The checkout process on VIPTicketsCanada.ca is secured by Control Scan. When a connection is secure, it means that all of your information is encrypted and can not be seen by any outside parties. A good way to ensure whether or not you are on a secure page is to look at the page URL; “http” becomes “https” when you are on a secure page

We do not sell or share any customer information with anyone! All customer information is stored on our secure server (128 bit encryption).

You can read more about VIP Tickets Canada's Privacy Policy here

Image License Useage Statement

The following attrubutiions below reflect images used on this site where a license is required.

Disney on Ice - Sheriff Woody, Jessie and Buzz Lightyear in 2012 by HarshLight This file is licensed under the Creative Commons Attribution 2.0 Generic

The Lion King at Minskoff Theatre in Broadway by BroadwaySpain This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International

The Phantom of the Opera Mask by Source, This file is licensed under the Creative Commons Attribution 3.0 Unported

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Gabriel Iglesias, comedian with USO Tour "Around the World in 8 Days," by Staff Sgt. Samuel Morse

Jeff Dunham, American comedian, with his puppet  by Richard McLaren

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Jo Koy at Coca-Cola Arena by Ninoksha Maria This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International

Actor Kevin Hart attends a Chicago premiere for the film by Adam Bielawski This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported

Bargatze performing in February 2017 by Lisa Gansky, This file is licensed under the Creative Commons Attribution-Share Alike 2.0 Generic

Vince Carter goes up for a layup against Pau Gasol by Tim Wang, This file is licensed under the Creative Commons Attribution-Share Alike 2.0 Generic license

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Disney's Aladdin - A Musical Spectacular by Carlos This file is licensed under the Creative Commons Attribution-Share Alike 2.0 Generic

Obioma Ugoala performing as Kristoff in Frozen at the Theatre Royal Drury Lane on the West End in June 2022 by Otto Colwill This file is licensed under the Creative Commons Attribution 3.0 Unported license.

Drake performing on July 16, 2010 at the Cisco Ottowa Bluesfest by Brennan Schnell is licensed under Attribution-Share Alike 2.0 Generic

Pink, 2019-07-27, Olympiastadion, München by Andemaya This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International

Singer-songwriter Ed Sheeran at the 68th Berlin International Film Festival 2018, By Harald Krichel Is licensed under CC-BY-SA 3.0

Governor Hogan Attends the Chris Stapleton Concert at Merriweather Post Pavilion by Steve Kwak - Maryland GovPics This file is licensed under the Creative Commons Attribution 2.0 Generic license.

Eric Church 2012 by Townsquare Media This file is licensed under the Creative Commons Attribution 2.0 Generic license.

Más, mucho más en by Ed Vill This file is licensed under the Creative Commons Attribution 2.0 Generic license.

Jason Aldean LIVE Walmart Soundcheck Concert at Avalon Hollywood November 2012 by Lunchbox LP This file is licensed under the Creative Commons Attribution 2.0 Generic license.

Bruce Springsteen opptrer på Ullevaal stadion 29. juni 2016. By Stian Schløsser Møller This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International license.

Jonas Brothers 4th of July Show Taping in Cleveland by Erik Drost This file is licensed under the Creative Commons Attribution 2.0 Generic license.

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Zac Brown Band at the Detroit, Mi. Hoedown 2010 by David Lamarand This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license.

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Picture taken at the Manchester concert by Jason McIntyre This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license.

WWE Smackdown Live in the Denny Sanford Premier Center by GassDaddy69 This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International license.